- beatondebrief provides your firm with actionable, real-time feedback from clients on projects at the time it matters most.
- And we can provide inter-firm comparisons to put feedback from your clients into industry and competitive context.
- beatondebrief allows you to track the impact of your firm’s client service initiatives using Net Promoter Score (NPS) and other proven measures of the value you deliver to clients.
- Start driving a high-performance culture in your firm with beatondebrief today.
- Red flag emails notify you about dissatisfied clients (Detractors) in real time, enabling you to take immediate remedial action.
- Green flag emails advise you of those who rate your work highly (Promoters) so you can invite them to recommend you.
- beatondebrief is built on world-leading ‘Voice of the Client’ SaaS software. It’s easy for your clients to use meaning higher response rates and better results.
- We integrate beatondebrief results into your own financial and CRM data on your dashboards.
- Our proprietary knowledge from research on professional services clients gives beatondebrief advantages over others, including DIY surveys.
- A beaton senior adviser and our research team will help you set-up beatondebrief to derive full value from your results.
- With intuitive, drill-down reporting on your screen and seamless user experience, beatondebrief helps you protect and grow your client base.
- beatondebrief provides the C-suite of professional services firms with cost-effective, world’s best practice client insights.
- All sizes of professional services firms benefit from beatondebrief.
- We serve Accounting, Consulting engineering, IT services, Law, Management consulting and Specialist IP firms.
- beatondebrief is an international research product.
beatondebrief as a tool for achieving client-centricity