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Quite a few upsets last weekend. Who would have thought the Rebels could knock off the Crusaders. It was a good game to go to though. I enjoyed the Rebel’s win.
Clients’ spend with Australian law firms is rising fastest in work types related directly to the ‘two speed’ economy. Recent analysis of Beaton’s 2012 survey data reveals on the one hand the largest net positive change in spend in areas that include energy & resources, project finance, construction and environment, and on the other in insolvency & restructuring. Each year since 2003 Beaton Research & Consulting surveys thousands of clients of the largest 35 law firms in Australia reaching into the deepest crevices of the thoughts and attitudes of GC and C-suite executives who direct how legal budgets are allocated. These data enable us not only to describe what our respondents think and feel about law firms and their services, but also to analyse why they hold these views.
Law firms are making headlines around the world for all the wrong reasons: Fallen icons, failing business models, fateful mergers, external investment and more. And in all this hubris scarcely a mention of clients. That’s why Ron Friedman’s piece on the imperative to improve value to clients caught my eye this week: [ Read more ]
Hi rugby fans
The prediction model tipped 7 out of 7 games last week. Unfortunately I didn’t!
In striving to maximise their share of clients’ wallets professional service firms adopt a range of marketing strategies–with varying degrees of success. With millions of hours and nearly as many dollars spent each year on marketing activities, one can’t help but wonder about the efficacy of various touch points and their influence on how clients buy these services.
View Dr George Beaton in discussion with Grant Fuzi, Allen & Overy on Sky Business television, 11 April 2012. This fast-moving exchange covers developments ranging from the big end of town to external investment in legal services providers.
What’s really important? Depending on your perspective, where are the opportunities and what’s a real threat? [ Read more ]
Hi rugby fans
The prediction model tipped 4 out of 6 games last week. [ Read more ]
Hi rugby fans
The prediction model tipped 5 out of 6 games last week. And finally it got a Blues game right (with the Blues losing of course).
In a phrase, the singular priority of leading professional services firms is profitable growth.
So when some 50 invited CMOs and CBDOs of the world’s leading PSFs gathered for the inaugural Gro Pro conference in Baltimore recently there were no surprises in the issues on which they focused. [ Read more ]
Hi rugby fans
The prediction model was a bit off last week. Quite a few games were close though. It wrongly tipped the Blues to win…. again.