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Research. Reveal. Resolve

Billing v Pricing: Just Semantics?

May 21st, 2015 |

I still recall the (somewhat tongue in cheek) advice I had from the senior partner of the firm I was with in the early 80s... 

“When you send out a big bill, I mean an eye-watering bill, send it out on a Friday and don't come to work on Monday – let someone else take the call from the client". 

Cynical? Yes, but symptomatic of most lawyers approach at the time. (more…)

Posted in Beaton news, beatonlive, Law, Legal, Seminars | No Comments »

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What solicitors can learn about globalisation from accountants

May 17th, 2015 |

In Australia it used to be that we talked about the Big Six law firms. But the wave of globalisation in the last five years has washed away the old familiar shoreline, leaving in its place outcroppings of mergers, greenfield start-ups, and acquisitions. In its wake, some old names have vanished, others have mixed with new, and new-to-Australia names now abound – all as the winds of globalisation blow. (more…)

Posted in Accounting, Beaton Benchmarks, Highlight, Law, Strategy | 1 Comment »

Why PwC values winning Client Choice Awards

April 30th, 2015 |

PwC is humbled and honoured to have been voted as the Best Accounting Firm (revenue over $500m) and Best South Australian Firm at the Financial Review Client Choice Awards this year. 

(more…)

Posted in Accounting, Awards, Highlight, Professional Services | No Comments »

Inaugural winner of the Best Practitioner in Australia and New Zealand lauds the Client Choice Awards

April 27th, 2015 |

358A2744Winning the 2015 award for Best Practitioner in Australia and New Zealand is very important to my firm, McInnes Wilson, and to me personally.

Being named Best Practitioner in Australia and New Zealand is recognition from the people that matter most to us, our clients. The Financial review Client Choice Awards are truly unique in this respect.

  (more…)

Posted in Awards, Highlight, Law, Professional Services | No Comments »

Here’s how to help your clients cross-buy

April 7th, 2015 |

Helping clients cross-buy is one sure way to grow organically in a stagnant market. Yet so few firms recognise the opportunity. The chart in this post provides empirical evidence that clients actually value using multiple service lines from a single firm. In other words, clients want to cross-buy. So all firms have to do to grow organically is to cross-sell. 

Last year Beaton published research that busted the myth that law firms clients buy services on a ‘horses-for-courses’ basis. Now this post shows the same is true for clients of consulting engineering and environmental services firms. (more…)

Posted in Beaton Benchmarks, Highlight, Professional Services | No Comments »

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