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Ask. Measure. Act.
The pulse of your firm's brand and client experience
Law | Accounting | Built and Natural Environment Consulting | IP Specialists
Our clients
Solutions
We are the Voice of Your Clients
Our product and service suite is centered around the core activities of: Ask | Measure | Act
Performance benchmarking
Measure your client service performance and identify priorities in the world's #1 professional services study
Market insights
Hear the voice of the marketplace with our reports on your clients and prospects
Bespoke studies
Use our faster, better, low cost approach to understanding issues in your market
...
Our partners
Dr George Beaton
Executive Chairman
George has guided beaton’s clients through a wide variety of strategic decisions in his 30+ years as an adviser and researcher.
Libby Maynard
Partner
Libby works with beaton’s clients to help them win, retain and grow business and deliver value to their clients in sustainably profitable ways. She creates order out of chaos, works at both strategic and operational levels, combines creativity with strong analytical skills and big picture thinking, sets clear priorities and readily engages stakeholders at all levels.
Kim Wiegand
Partner
Kim supports the growing number of firms that are seeking to improve the sophistication of their approach to client and market engagement.
Paul Bonomy
Partner
Paul is focussed on helping beaton’s clientsoutperform in their served markets.
Paul Hugh-Jones
Partner
Paul consults with beaton clients to help them develop superior growth strategies and programs, using beaton's suite of research products.
John Clay
Partner
Jon Huxley
Partner
John is passionate about helping beaton’s clients deliver first-class customer experience through highly engaged staff to achieve returns for all stakeholders.
Jon’s passion is in helping beaton’s clients deliver profitable growth for their businesses.
David Goener
Partner
David advises beaton’s clients on the application of strategic insights that professional services firms derive from our suite of information and research products.
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Ph: +613 8373 2600