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If ever there was a time for consultants, it’s now
A few weeks ago, we shared our latest data-driven insights into the ROI opportunities for Consulting Engineering / Built Environment firms in investing in Client eXperience (CX) programs. We outlined that the report “provides unequivocally clear evidence that increasing Excellent CX and avoiding Poor CX supports profitable growth. Today’s evidence-driven insight reinforces why it is so important to keep in meaningful contact between projects. Yes, wait for it. The greatest ar
