beaton and our sister company FirmChecker are delighted to announce the Finalists in the 2021 Client Choice Awards. All firms who entered have been notified by email; full details may be found here. This post reports some of the highlights. Award categories There are 55 categories in the 2021 Awards. To the 2020 awards, we have added profession-specifc awards in innovation and CX given the increasing focus on these aspects of competing and service delivery. As well, there are

I am absolutely thrilled to have joined beaton as a Partner based in Queensland. I am pleased to share some of my story and professional background that has brought me to this point. My introduction to professional services My entrée into professional services was perhaps an accident. After changing studies from law in semester two of university, I found marketing 101 and by chance started working in industry whilst studying. I immediately found my strengths in managing relat

Around the time the pandemic was taking hold in Australia, I came across this brilliant Tom Fishburne cartoon. My partners and I used the COVID-19 wrecking ball cartoon as stimulus material in the Zoom-cafes we ran with small groups of CEOs and CMOs from nearly 40 professional services firms in Australia and New Zealand during 2020. Most of these firms were starting to accelerate the digital transformation of their operational backbones and/or their client interfaces [1]. It