March 25, 2018

This is a summary of the key take-outs from beaton's Innovation Conference on 14 March 2018, Investment Centre Victoria

  1. Collaboration and sharing ideas, risks and rewards between professional services firms and their clients, lead to the most valuable innovations....

March 20, 2018

In its soon to be released 2018 beatonbenchmarks survey, beaton found one in three clients of professional service firms said they would be willing to pay more for the services they receive in the future.

While 65% of clients said they would not pay more than they were...

March 19, 2018


Thank you to all who completed the 2018 beatonbenchmarks survey. The feedback you provided is fundamental to the larger professional service firms of Australia and New Zealand. It gives professional services firms the ability to monitor how they are perform...

March 15, 2018

The 2018 Client Choice Awards Winners were celebrated in fine style at the gala dinner in Melbourne last night. 

The drama of the only client-voted professional services awards in the world included serial winners maintaining their streak, first-time newcomers and anoth...

March 6, 2018

Today Paul Hugh-Jones and George Beaton presented a webinar on what clients of major law and consulting engineering firms think about innovation.

Using the just-released beaton reports on Client-led Innovation in Legal Services and Client-led Innova...

March 1, 2018

The following explanations of the beatonbenchmarks attributes are designed to highlight what matters most to respondents when they rate your firm. While the content of these explanations is largely intuitive, the relative weight given by respondents to the attributes’...

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