July 31, 2018

Today's 5 reasons your firm can't OD on client feedback heralds the last few weeks left to grab the biggest opportunity ever for professional services firms of all sizes in Australia and New Zealand. 

Make sure your firm enters and get the best possible feedback f...

July 6, 2018

While increasing numbers of service providers outside the professions rigorously gather, analyse and learn from customer feedback, it's still a rarity in professional services.

This post on awards for professional services firms in which clients are the only arbite...

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